Shipping Policy

At Stellar + Stone, we're committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Times

Estimated delivery times may vary depending on your location:

Domestic: 3–7 business days
International: 7–15 business days

Please note that delivery times are estimates and may be affected by customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email so you can monitor your package's progress.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Stellar + Stone is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your order is significantly delayed or appears to be lost in transit, please contact our support team. We'll work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We're always happy to help.